Most of our machines are connected to the network with the consent of customers, so that we can see what is happening with the machine at the moment. Thanks to this, we are able to help clients remotely much faster, if they have a problem, without having to travel to their plant.
The quality of the components used in the production process often determines not only the efficiency of the machine, but also the safety of the employees who operate it. We never use cheap, worn out replacements or used parts. Most of our devices are made of stainless steel resistant to mechanical damage.
We adapt our products to customer expectations, but never at the expense of efficiency. We introduce all modifications so that the functionality of the machine becomes an additional advantage in addition to its high efficiency.
We do not only offer the product, but provide detailed instructions on how to use it. We also train staff in the field of working with our machines.
All machines Solmatic is covered by the warranty. We also run an online warranty service. We help our clients remotely, regardless of where they are at the moment. Our experts perform periodic inspections. We have a wide range of proven spare parts, so if during the technical inspection it turns out that one of the parts should be replaced, we can perform such a service right away.